This accessibility statement applies to

This website is run by TPT Retirement Solutions Limited. The website complies with guidelines to ensure it is accessible to a wide range of people regardless of ability. The site templates have been designed to meet the "AA" level of compliance with the WAI Accessibility Guidelines and wherever possible, pages within the template will meet this standard. 

The website supports the latest versions of all modern browsers, people still using older browsers will be able to navigate the site, the site and content will still be accessible but they may have a slightly different experience with functionality. We advise updating your browser to the latest version.

AbilityNet has advice on making your device easier to use if you have a disability.


Accessibility features

Keyboard access

We have provided “skip to main content” links to allow direct access past the navigation menu to the page’s main content.

Text size

You can vary the text size by using your browser’s text resize option: View – Text Size.

Alternative text for images

All images (where possible) have been given appropriate alternative text.

Heading elements

HTML heading elements have been used to represent page structure, supporting assistive technologies that allow page navigation from heading to heading.

Link text

All hyperlinks should make sense when read out of context, and hyperlinks are clearly presented in a different text style from normal body text.

JavaScript independence

Where JavaScript or other scripts are used for navigation or functionality, an alternative mechanism (where possible) has been put in place in case your browser does not support these scripts.

Colour contrast

We have checked text and background colour combinations to ensure that the contrast is sufficient and we have also ensured that information is not referenced by colour alone.

Style sheets

We have used Cascading Style Sheets (CSS) to control the presentation of pages and have used properly structured mark-up for content. If the style sheets are not supported or are turned off, information on the site can still be accessed and read.


How accessible this website is

  • We know some parts of this website are not fully accessible:
    The Chatbot may present some small issues for assistive technology users. We are working with the third party provider to fix these issues.
  • The PDF documents on this site are not always accessible to users of assistive technologies. Any new PDFs or Word documents we publish will aim to meet accessibility standards.

Retirement Savings Account linked to from this site is a separate website and this statement does not apply to it. We know there may be some accessibility issues with this site and we aim to address these as soon as possible.

How to request content in an accessible format

If you need information on this website in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name, email address and phone number
  • the format you need – for example large print, braille or audio

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

What we're doing to improve accessibility

We are working to fix any accessibility issues we have identified with the site. We include accessibility acceptance criteria when developing new components.

This statement was reviewed on 10 May 2024.