If you haven’t registered for your online DC account yet, now’s a great time to do so.
It’s a valuable tool no matter what stage of your savings journey you’re on, and it’s there to make reviewing and changing your savings easier.
You can:
When you first join the Scheme, you’ll receive an initial welcome letter and a separate activation email.
This email provides you with login details and instructions on how to activate your online DC account.
You’ll be able to create your own password once you’ve activated your account.
If you’re unsure whether you have activated your account or have forgotten your password please go to the login screen and click on ‘unable to login section’ and complete your details.
If this option doesn’t work then we’ll need to create an account for you. Please send an email to tptactivation@mercer.com with the subject heading Activate my online DC account. For security, reasons we will need to confirm your identity against our records so please include your name, National Insurance number, date of birth, full postal address and your preferred email address for your account.
The team is currently working remotely and will process your request as quickly as possible. There may be delays so please allow 20 working days for your activation email to be issued.